Welcome to West Bar Surgery

flu catch-up clinic

If you have missed the Flu clinics that run on the 1st October and the 15th October then do not worry - West Bar Surgery has been running a catch-up Clinic in December and will continue to do so in January,  please contact us on the above number to book an appointment  if you are under 65 with certain illnesses, and have an annual flu jab.


The groups we are targeting are those with chronic respiratory disease (including asthma needing steroid inhalers & C.O.P.D.), chronic heart disease, chronic renal disease, immunosuppression due to disease or treatment, diabetes, chronic liver disease and chronic neurological disease (e.g. stroke & TIA). We are also targeting pregnant women and carers.

Please drop in and get your flu jab.

Patient Information

All patients are officially registered as being on the list of The West Bar & Hardwick Surgery and not with an individual doctor. However, for the purpose of continuity of patient care the surgery does prefer to run an internal list for each doctor. The surgery accepts that some patients like to remain with their preferred GP, whereas some patients like to see a same sex doctor for personal issues or it may be that they just feel it is easier for them to speak with a particular doctor.
None of the doctors mind patients seeing other doctors in fact the doctors would rather the patients feel at- ease as possible. The allocation of your ‘preferred GP’ will be dependent on the current list sizes of the individual GP. Every effort will be made to allocate patients to the GP of their choice. However, this may not always be possible.

Phone Calls from your Doctor

If you have requested a telephone call from the Doctor or Nurse it would be helpful if you could have your contact number to hand - this would enable us to handle your query promptly. We will try 3 times, and if after that time have not managed to get hold of you, will not try again. We will also assume, unless you have specified otherwise, that you are happy for us to leave a message saying that we have tried to contact you. The message would be something like "Hello, it’s Doctor X returning your call, I’ll try again later" or "Hello, it’s Doctor X returning your call for the third time & I won’t be able to try again but if you still have problems, please contact the surgery". If you are requesting information during your telephone consultation, it may be useful for you to have a pen and paper to hand to record this information.

Blood Tests

Please can you contact the surgery from 12.00pm onwards, 3 to 4 days after your blood test, to see if you require a follow up with the GP.

Order a repeat prescription online
CLICK HERE

MENTAL HEALTH
Download our Mental Health Information booklet HERE