Welcome to West Bar Surgery
Welcome to our surgery website. We hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services . Also follow the Patient Group tab to the right to read a history of West Bar Surgery.
One Click Away
Find out when we’re open and what to do when we’re not, all from the comfort of your own home. Convenience doesn’t stop there and you can now access a number of services online.Ordering a repeat prescription , booking an appointment or sending us your comments are just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Please note we have introduced the facility to book some appointments online. You will need log on details, but only if you haven't registered for online prescriptions already. Please contact us via firstname.lastname@example.org if you require log on information.
Prescription Telephone Line
We have resisted advice that we have been given over the years to cease taking repeat prescriptions over the telephone due to safety issues.
We have again been advised about the dangers and decided that with effect from 30th January 2015 we will no longer take repeat prescriptions over the telephone.
The options for patients from that date are to use our internet service, email, post, at our Reception or to order via a Pharmacy.
We apologise to patients who are affected by this decision but we must stress that the recommendations to ensure the safety of our patients was paramount in our decision making, which was not taken lightly by the Partners.
Friends & Family Test
Please see the Friends & Family Test page under the Further Information tab to the right of this page. You can enter the survey via this link www.leavemyfeedback.com/4474
To see how West Bar Surgery is responding to the IT requirements of the latest GP contract please see the "IT Update" in the column to the right.
NHS England care.data
There are changes coming in how we protect the information that we record in your medical record. The changes make it a legal obligation for us to share your information. The proposed benefits of sharing identifiable data are to help plan and monitor effective patient services especially where you may receive care from several different organisations. Please see the Patient Advice tab to the right which provides further information.
What do you need to do?
If you are happy for NHS England to direct the HSCIC to extract, store and manage your data you need do nothing. The information will automatically be taken from our computer system.
If you do not want your information to be taken you must tell us and we are able to block the upload of your identifiable and personal information.
If you are happy for your data to be used by HSCIC for anonymised reports but not shared with other agencies or companies in identifiable format, let us know so that we can add an alert to your record.
Text Messaging - Appointment Reminders
We have introduced an additional service to help you remember your appointment. You will now receive an appointment reminder by text to your mobile phone the day before your appointment, with the exception of Monday appointments where the reminder will be sent on a Friday.
To ensure you receive a text message please check the number we hold with our receptionists.
Should you not want to receive a reminder by text please advise our receptionists and they will ensure this is recorded.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
Please take a few moments to look through the website and get acquainted with
everything that's on offer. Find out how to do the sort of things you expect like prescriptions and appointments, but keep surfing and you may also find out about services you did not know we offered.
Choose Well - click here to see the healthcare options available to you.
(Site updated 12/02/2015)