WINTER 2009

Move to South Bar House
West Bar Surgery will close at 1.00pm on Friday 20th February
and reopen at the new surgery at 8.00am on Monday 23rd February.
We will run an emergency only surgery from Hardwick from Friday
afternoon on 20th February. Car parking will be available for
patients at the new surgery but will be monitored by a clamping
company.
To make things clear to patients West Bar Surgery and Horsefair
Surgery will keep their separate identities, Horsefair Surgery
will be on the First floor of South Bar House and West Bar
Surgery will be on the second floor of South Bar House, the
third floor will remain empty for the time being. All telephone
numbers and email addresses will remain unchanged. Patients of
Horsefair Surgery will follow signs in
BLUE with their own new logo. Patients for West Bar
Surgery will follow our own new logo which is in
RED and
Grey as above.
After entering the building go to the reception desk and give
your name and surgery to the receptionist and she will give you
directions, West Bar Surgery will be on the second floor, you
can use the stairs or the lift, you will follow the signs in
Red. There will be a second
reception where you give your name and doctor or you can use the
self book in system, all rooms will be clearly signed and the
doctor’s name will be shown above each door.
For doctors further down the corridor there will be a sub
waiting room to make it easier for the doctor to call the
patient.
South Bar house has been customised to suit the needs of a
modern day medical centre; you can enter the building from ether
the front Entrance off Oxford Road or from the rear entrance in
Bear Garden Road, the building is disabled friendly with a lift
to access the upper floors and where there are steps there will
also be ramps for wheelchair users, if any patient needs
assistance please ask at reception and assistance will be
arranged.
There has been a lot of hard work gone in to the decor of the
building, it does not have that clinical feel about it, with
nice warm colours to make it a much more pleasant atmosphere for
the patient to sit and wait, the doctor / nurse will call your
name in the usual way, booking appointments will remain the
same.
Would all patients please be patient with us while we find our
feet in our magnificent new building and with your support we
should settle in as quickly as possible.
Thank you for your cooperation Practice.
CLICK HERE if you would like to open and print a
copy of this information
Extended Hours
As from Saturdays from July 5th for routine appointments, 2
doctors and 1 nurse will offer pre-booked appointments.
Reception will be open to collect prescriptions, any one with
acute illness on the day will use the Out of Hours service as
before, this is an additional service for commuters and people
who work full time who cannot take time off to see a doctor. The
telephones will not be in operation. We hope patients will be
pleased with this additional service which is what was requested
by some of those who completed our patient survey last year.
The Patient Participation Group
The Patient Participation Group produce newsletters to keep you
informed of our latest news. You can download copies
here.
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