On the 16th September, West Bar Surgery and Banbury Health Centre merged to create Banbury Cross Health Centre, with locations at South Bar House and Bridge Street.
This website is no longer monitored or updated, please use our new website
IMPORTANT INFORMATION FOR PATIENTS
West Bar Surgery and Banbury Health Centre have merged to form Banbury Cross Health Centre. All our staff remain the same and your GP will not change, both sites will remain open. You can now book appointments at either site. West Bars main site will be known as Banbury Cross Health Centre @ South Bar House. Banbury Health Centre will be known as Banbury Cross Health Centre @ Bridge Street.
Phone number: 01295 256261
It’s that time of year again! As the weather is getting warmer, look at the water safety video clip.
Children safety video clip – https://drive.google.com/open?id=0B5_LTEfun_oNV0c1ZEptdndrUVU
Summer is here and we hope that whatever your plans, you and all your family are up to date with their routine vaccinations.
Summer is the perfect time to check the NHS website to see if any have been missed.
Some parents will be able to check in their child’s red book (PCHR)
Click HERE for more information
Every year over the summer holidays we set aside August as being just book-on-the-day appointments. The reason for this is that lots of staff and lots of patients are on holiday during this period. It always works really well as it means every day is completely free & ready to be filled with appointments. Once patients are in August & realise how good it is, they mostly love it.
The appointments will all be set up to be available for booking online. Hopefully lots of people will book online so that the phone lines aren't too busy. If people aren't using the online service already, reception will be very happy to help them set it up. For people without online access obviously we can book directly into those slots as the result of a phone call or whatever.
It does mean that we can't book follow-up appointments in August but that can be easily managed. As doctors we can always send ourselves a task to follow someone up by phone or they can book in September or they can call reception to send us a task (eg "my meds are working fine, please may I have some more" or whatever).
If patients are phoning up with non-urgent stuff now & not able to get an appointment before August they have a variety of options - they can book on the day in August, go to their community pharmacist, look at NHS Choices, send task to usual GP, self-help or whatever.
ALSO - MacMillan coffee morning is on 27th September this year so I am planning to have a flu clinic the day after on Saturday 28th September so that we can sell more cakes then & raise more money for MacMillan. I am just double-checking that our flu jabs will definitely have arrived by then!!
Kelly & Paula from PPG are thinking of volunteering to marshal at parkrun. I am marshalling this Saturday & have invited them to join me.
PUBLIC HEALTH ADVICE, sensible things to do in cold weather. PLEASE CLICK HERE TO VIEW
Click Here To See Advert
For Parkrun information see our Parkrun page under further information.
Please read our Privacy Notice
Our privacy notice explains why our GP Practice collects information about you, how that information may be used and which organisations the information will be shared with to ensure you receive the best possible care. Click Privacy Notice to download.
Oxfordshire Minor Eye Conditions Service.
Free NHS assessment for minor eye conditions at a local optician. If you have a problem with your eyes such as those listed inside this leaflet, then this service can assess and treat you. The service is funded by the NHS and is available from local opticians throughout Oxfordshire.
Please click Primary Eyecare Oxfordshire Service to read the leaflet
HELP US TO HELP YOU
Please click HERE to read Cox & Robinson new closing time and Repeat Prescription changes.
ZERO TOLERANCE POLICY
You may be aware that we had a recent incident where a violent patient caused a lot of damage at the surgery including smashing up the patient check in screen, signage, lighting and one of the iPad’s used to issue car parking permits.
We would like make all patients are aware that we have a Zero Tolerance Policy regarding violent, aggressive and threatening behavior. This will not be tolerated and any such patients will be de-registered and asked to find an alternative GP surgery. In very serious cases, patients are put on the Violent Patient Scheme which means that they have to access Primary Care services at a secure center.
BACK TO SCHOOL
Children pick up all sorts! Please visit the Pharmacy first.
If you have a rash or think you may have chicken pox,
please inform the receptionist either on the phone, or at the reception desk when you arrive.
This is a Public Health England campaign to get young people immunised.
Don’t forget to get your #MenACWY and #MMR jabs this summer! It could save your life. @PHE_uk
Would Patients bringing children to the surgery, please bring something to keep them occupied. The surgery is a working environment so, although we do have some toys, there is not a lot for children to play with. This is ESPECIALLY the case if you are coming to Monday walk in.
One Click Away
Find out when we’re open and what to do when we’re not, all from the comfort of your own home. Convenience doesn’t stop there and you can now access a number of services online.Ordering a repeat prescription , booking an appointment or sending us your comments are just a click away. And if you’re not yet registered with us you can download the necessary forms here too.
Please note we have introduced the facility to book some appointments online. You will need log on details, but only if you haven't registered for online prescriptions already. Please contact us via firstname.lastname@example.org if you require log on information.
If you would like to take a look at our Appointment Guide or our Nursing team Guide please click on the link.
Friends & Family Test
Please see the Friends & Family Test page under the Further Information tab to the right of this page. You can enter the survey via this link www.leavemyfeedback.com/4474
To see the views of our patients select the Friends & Family Test page from the list on the right. The latest result shows 95% of our patients would recommend your surgery.
Follow this link to read about how West Bar Surgery contributes to the development of new GPs.
NHS England care.data
There are changes coming in how we protect the information that we record in your medical record. The changes make it a legal obligation for us to share your information. The proposed benefits of sharing identifiable data are to help plan and monitor effective patient services especially where you may receive care from several different organisations. Please see the Patient Advice tab to the right which provides further information.
What do you need to do?
If you are happy for NHS England to direct the HSCIC to extract, store and manage your data you need do nothing. The information will automatically be taken from our computer system.
If you do not want your information to be taken you must tell us and we are able to block the upload of your identifiable and personal information.
If you are happy for your data to be used by HSCIC for anonymised reports but not shared with other agencies or companies in identifiable format, let us know so that we can add an alert to your record.
Text Messaging - Appointment Reminders
We have introduced an additional service to help you remember your appointment. You will now receive an appointment reminder by text to your mobile phone the day before your appointment, with the exception of Monday appointments where the reminder will be sent on a Friday.
To ensure you receive a text message please check the number we hold with our receptionists.
Should you not want to receive a reminder by text please advise our receptionists and they will ensure this is recorded.
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
Please take a few moments to look through the website and get acquainted with
everything that's on offer. Find out how to do the sort of things you expect like prescriptions and appointments, but keep surfing and you may also find out about services you did not know we offered.
Choose Well - click here to see the healthcare options available to you.
(Site updated 18/11/2019)